We have a 7-days Exchange Policy, wherein you may exchange products within 7 days in its original condition after receipt of the order (based on the delivery record) and upon pre-approval of Delhi Daredevils Direct. To do so, please contact our customer representatives by emailing at merchandise@delhidaredevils.com or speak to our Customer Service representative at: +91-124-3914387/8/9. Our representatives are available from 9am to 6pm (GMT+5:30) Monday to Friday. We will try our best to reply to your e-mail within 48 hours of you writing to us.

To return or exchange an item by post, contact our customer service representatives by emailing at: merchandise@delhidaredevils.com OR calling at: +91-124-3914387/8/9. Our representatives are available from 9am to 6pm (GMT+5:30) Monday to Friday. We will try our best to reply to your e-mail within 48 hours of you writing to us.

• Wrap the item(s) securely in a suitable envelope or packet
• Post the item by recorded delivery* to the following address:
  Delhi Daredevils Direct
  Plot No. 1387, Sector-46,
  Near Medanta Hospital,
  Gurgaon – 122001,Haryana, India

*For your protection, Delhi Daredevils Direct recommends that you use a 'recorded delivery service' as we cannot be held responsible for goods not received. All merchandises including price tag and packaging should be in its original good conditions. All return and re-shipping charges are the customer's liability. Please allow up to 14 working days for this to be processed.

If you are exchanging an item then please email merchandise@delhidaredevils.com. We will be happy to take your replacement order within 7 days of the receipt of the order (based on the delivery record). The value of the replacement merchandise should be equal to the price of the original merchandise. If the value of the replacement merchandise is higher than the original price, the customer is required to pay the difference.

In the unlikely event we send you the wrong product, please contact our customer representatives by email at merchandise@delhidaredevils.com. You can return the wrong item(s) including the merchandise, the price tag and the packaging by a 'recorded delivery service', as we cannot be held responsible for goods not returned. As soon as we receive the returned item(s) we will dispatch the correct product and issue you with the postage refund.

All products are checked for quality before dispatch. Whilst we use our best efforts to ensure that the product is delivered to you in perfect condition, the product may get damaged in the delivery process. Should this happen, please return the damaged or wrong item(s) within 15 days in its original condition after receipt of the order (based on the delivery record) including the merchandise, the price tag and the packaging by a 'recorded delivery service', as we cannot be held responsible for goods not returned. Please note that we DO NOT accept returns of certain products, including:

• Any product that is returned more than 7 days after receipt
• Any product that has been worn, altered or washed
• All discount, clearance or sales product
• Any free gift
• Any personalized product, for example: shirt printing. Once a name or number has been printed on a shirt we will not offer a refund or exchange unless the shirt is faulty. The same applies if a player leaves the club or changes his squad number during his time at the club.

A refund or exchange shall be permitted if a garment is faulty. All items should be unworn and unused. We will refund shipping costs if there is a fault with the product. However, we cannot accept responsibility for return or re-shipping costs incurred when returning non-faulty items. All return and re-shipping charges are the customer's liability. Delhi Daredevils Direct reserves final right to exercise this event in case of disputes.

Please note: For your protection, Delhi Daredevils Direct recommends that you use a 'recorded delivery service', as we cannot be held responsible for goods not received.