Privacy Policy

Welcome to the Delhi Capitals website i.e. www.delhicapitals.in. This website is operated for the JSW GMR Cricket Private Limited ("JGCPL”).

We at JGCPL, respect the privacy of everyone who visits this website and are committed to maintaining the privacy and security of the personal information of all visitors to this website.

All rights are reserved by the JGCPL. The content, code and applications contained on this website, under the domain www.delhicapitals.in are sole property of JGCPL. Site visitors may not reproduce, copy, or redistribute content or code in any form without written permission from the JGCPL.

1. What information do we collect?

We may collect, receive, store, deal in, handle and share Personal Information pertaining to the users of the Website subject to the provisions of this Privacy Policy and applicable laws of India. Delhi Capitals is committed to safeguarding the privacy, confidentiality and security of such Personal Information of the users. The Privacy Policy outlines the information the Delhi Capitals may process and / or use to (i) provide the services to you; and (ii) improve the user experience while using the Website. “Personal Information” shall mean information that relates to a natural person which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person and shall also include personal data or information of a user of the Website which consists of information relating but not limited to, to his/her password, email address, address, date of birth, financial information such as bank account or credit card or debit card or other payment instrument details, gender, demographic information such as information about your computer, mobile, tablet, device, hardware, software, platform, media, Internet Protocol (IP) address and connection, information about online activity such as feature usage and click paths and other data that you may provide in surveys or online profiles. Any information received under the above clauses by Delhi Capitals for processing or stored or processed under lawful contract.

We collect Personal Information from you when you register and create your personal user profile to interact on our Website, contribute user content and participate in our rewards programme. We may also collect Personal Information from your when you purchase merchandise from our Website store (if applicable), or register for any of our services or otherwise voluntarily provide such information. We may also use your name, registered mobile number and email address to send you Team news, fixture lists and Team updates, promotional material and content related to the Company and the Team, and messages from the Team’s owners, partners and sponsors. You should let us know if you would like to unsubscribe from these communications at any time in the manner described in any such communication

Personal Information

  • We do not require any personal information to obtain access to our website.
  • Personal information may include name, title, company, address, phone number, email address, Geo-location and other relevant data.
  • Your email address will only be recorded if you choose to send an email to us. It will only be used for the purpose for which you have provided it and will not be added to our mailing list. Your email address will not be used for any other purpose, and will not be disclosed, without your consent except where required by any authority.

Non-personal information

  • All such information will be used only to assist us in providing an effective service on this website. We may from time to time supply the owners or operators of third party websites from which it is possible to link to our website with information relating to the number of users linking to our website from such third party website. You cannot be identified from this information.
  • We use the information which we automatically receive from your web browser to see which pages you visit within our website, which website you visited before coming to ours, and where you go after you leave. This is helpful to understand how our visitors use this website. We use this information in the aggregate to measure the use of our website and to administer and improve our website. This statistical data is interpreted by JGCPL in its continuing effort to present the website content that visitors are seeking in a format they find most helpful.

2. Who may we disclose your Personal Information to?

We may disclose your information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with the applicable laws and regulations.

We may also share your information with law enforcement, governmental agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other stakeholder of the company to legal liability.

We may also share your information with other business entities, should we undergo any corporate restructuring including any plan to merge with or be acquired by that business entity or start a joint venture. (Should such a combination occur, we will require that the new combined entity follow this Privacy Policy with respect to your information).

We may be required to disclose the Personal Information you provide us to any third parties in connection with the Website/services provided to you through the Website and app and in accordance with the terms and conditions stipulated by such third parties.

We assure you that we disclose your Personal Information to Third Parties only for the purpose of providing you with the Services and to ensure a better user experience for you.

We reserve the right to use or disclose personal information and any other information we collect in connection with the goods/service offered through the Website (a) to any successor of our business, including as a result of any merger, acquisition, asset sale or similar transaction, (b) to any corporate affiliate of ours whose privacy practices are substantially similar to ours, (c) to any law enforcement, judicial authority, governmental or regulatory authority, to the extent required by law or legal process, or (d) if in our reasonable discretion, such use or disclosure is necessary to enforce or protect our legal rights or to protect third parties.

Notwithstanding anything contained in this Privacy Policy, we may release your Personal Information when we believe such release is appropriate to comply with applicable law, enforce the Website's policies or Terms of Use, or for protecting our or others' rights, property and/or for ensuring safety.

By using the Website, you hereby grant your consent to Delhi Capitals to share/disclose your Personal Information with (i) to the concerned Third Parties in connection with the Services; and (ii) with the governmental authorities, quasi-governmental authorities, judicial authorities and quasi-judicial authorities, in accordance with applicable laws of India.

3. How long do we keep your information?

We will keep your information for a reasonable period for the purposes set out in this Privacy Policy.

4. Information placed on your computer - Cookies

We may store some information such as cookies on your computer when you look at our website. Cookies are text files containing small amounts of information which we download onto your computer or device when you visit our website for record-keeping purposes. We can recognise these cookies on subsequent visits and they allow us to remember you.

A few important things you should know about our use of Cookies:

  • We use both session and persistent Cookies. Session Cookies expire and no longer have any effect when you close your browser. Persistent Cookies remain on your device until you erase them or they expire;
  • You are always free to decline Cookies if your web browser permits, although doing so may interfere with your use of our website. Refer to the help section of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling Cookies;
  • We encode and protect our Cookies so that only we can interpret the information stored in them;
  • You may encounter Cookies from third parties, known as service providers, that we have allowed on our site that assist us with various aspects of our web site operations and services; and
    You also may encounter Cookies from third parties on certain pages of the websites that we do not control and have not authorized. (For example, if you view a web page created by another user, there may be a cookie placed by that web page)

5. Third Party Websites

This site contains links to sites outside www.delhicapitals.in. JGCPL is not responsible for the privacy practices, the content, the authentic nature or safety of such other websites. Our website links to third party sites which we do not operate or endorse. These websites may use cookies and collect your personal or non-personal information in accordance with their own privacy policies. This Privacy Policy does not apply to third party websites and we are not responsible in any manner for third party websites.

6. How do we protect your information?

We take appropriate measures to ensure that your information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used. This site has reasonable security measures in place to protect the loss, misuse and alteration of the information under our control. Unauthorised attempts to upload or change information (or otherwise cause damage to this website) are strictly prohibited.

7. What data the app and website is collecting about the user?

In the course of you accessing this website, we may collect certain data which is considered personal in nature. As we respect your privacy, we understand the term “personal data” to mean any information that may directly or indirectly identify you. We treat all such data with the requisite standards of safety. We do not collect any more personal data than what is necessary to provide you with access to our website. Depending on the circumstances and on our business relationship with you, we may collect different categories of personal data, including, but not limited to the following:

Personal Data Provided By You, depending on the circumstances:

  • Contact information (e.g. name, address, e-mail address, phone)
  • Personal information (e.g. age, date of birth, gender)
  • Account log-in information (e.g. username, security question)

Data Automatically Collected When You Use Our Website/App, depending on the circumstances:

  • Browser type
  • IP address
  • Your browsing activities, such as the web pages you have clicked on our Website and App
  • The operating system you use
  • Date and time of access

8. For what purposes is the app and website is using that data

We may collect your personal data for multiple reasons. In general, we collect your personal data to:

  • Enable you to browse on our websites and improve your user experience
  • Provide you with our services
  • Provide you with marketing and customer services
  • Communicate with you about changes or updates, such as of our terms and conditions, privacy policy or any other matters that may be relevant to you
  • Carry out data analytics
  • Perform or conclude a contract between you and us
  • Carry out our fraud detection and prevention services
  • Understanding general trends as to consumption of sports-related media and fandom
  • Depending on your marketing preferences, Delhi Capitals, may use your Personal Information to send you marketing messages by email, phone, SMS or post. Some of these messages may be tailored to you, based on your online profile, your previous browsing or purchase activity, and other Personal Information we hold about you.
  • Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you click on a link to a third-party site or otherwise leave the Website you will go to a website that is outside our control. Because we cannot control the activities of third parties, we do not accept responsibility for any use of your Personal Information by such third parties, and we do not guarantee that they will adhere to the same privacy and security practices as we do. We encourage you to review the privacy policies of any other website and/or service provider from whom you request services. If you visit a third party website that is linked to our Website, you should consult that website's privacy policy before providing any Personal Information.

9. How the user may request that the data be deleted

We do not keep your personal data for longer than it is necessary. When keeping your personal data, we take into account legal obligations and the original purpose of collection. The retention period of your personal data may vary in accordance with the purpose of collection. For more queries, please reach out to contact@delhicapitals.in

10. Changes to this Privacy Policy

We reserve the right, at our discretion, to change, alter, modify, add, or remove portions from this Privacy Policy at any time so you are encouraged to review this Privacy Policy from time to time.

11. Contacting us

Questions, comments and requests regarding this Privacy Policy should be addressed to contact@delhicapitals.in

Please also contact us at this address if you would like to update or amend any of your information which you have sent us.

For any queries related to Delhi Capitals Home Matches and its tickets, please contact: tickets@delhicapitals.in

12. Consent; Amendments: Law

By using this Website, you consent to the terms of this Privacy Policy and to our use and management of Personal Information for the purposes and in the manner given above. Should this Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our Website for a reasonable period of time.

Your visit and any dispute over privacy are subject to this Privacy Policy. This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of India. Further, you hereby irrevocably and unconditionally agree that the courts of New Delhi, India shall retain exclusive jurisdiction to entertain any proceedings in relation to any disputes arising out of this Privacy Policy.

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